How do I track my order? Once your order is dispatched, you will receive a tracking link via email and SMS. You can also log in to your Chambber account, go to "My Orders," and click on the tracking link for real-time updates.

Can I modify or cancel my order after placing it? Orders can be canceled or modified only before they are dispatched. Please contact our support team immediately on WhatsApp at +91 98641 63405 or by email at support@chambber.com with your Order ID to request a change.

Where do you deliver? We deliver pan-India across all major pin codes.

How long will it take to receive my order? Orders are dispatched within 1–2 business days and standard delivery takes 3 to 12 business days in total, depending on your location.

Are there any shipping charges? Orders below ₹299 are charged a flat ₹49 shipping fee. Orders of ₹299 or above get free standard shipping. Cash on Delivery, where available, carries an additional ₹19 handling fee.

What payment methods do you accept? We accept all major payment methods securely, including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and popular mobile wallets.

Is my payment secure? Yes! All transactions are processed through a highly secure, industry-leading payment gateway, ensuring your data is encrypted and completely safe.

What is your return policy for electronics and spare parts? We offer a 7 day return, exchange, or replacement window from the date of delivery for products that arrive damaged, defective, incorrect, or dead on arrival. Please ensure you record an uncut unboxing video when you receive your package, as this is required to process claims for physical damage or missing items.

Do I have to pay for return shipping? No. For approved claims we arrange the return pickup and bear the return shipping cost, and we do not charge any restocking fee.

How do I initiate a return? You can initiate a return request by contacting our support team at support@chambber.com or WhatsApp at +91 98641 63405 with your Order ID and unboxing video. For full details, see our Refund & Return Policy page at chambber.com/legal/refund-and-return-policy.

Do your products come with a warranty? Branded appliances and electronics come with a standard manufacturer's warranty. For spare parts and accessories, please check the specific product page for warranty details.

How can I contact customer service? You can email us at support@chambber.com or message us on WhatsApp at +91 98641 63405. Our support hours are Monday to Saturday, 11:00 AM – 5:00 PM (IST).